By booking or attending a session on this platform, you agree to the following terms and conditions:
1. Nature of the Platform
This platform is designed only to connect clients with qualified therapists/psychiatrists. The platform acts as a facilitator and does not provide direct medical or psychological treatment.
2. Professional Services
All consultations are provided by independent professionals. The therapist is solely responsible for the advice, diagnosis, and treatment provided during the session.
3. Emergency & Crisis Situations
This platform is not suitable for emergency situations. If you are experiencing suicidal thoughts, severe distress, or a crisis, please: Immediately contact a nearby doctor, hospital, or emergency service, or Seek in-person (offline) consultation without delay. Do not rely solely on this platform in urgent situations.
4. Communication Policy
All communication must take place only through the platform. Clients should not request or expect personal contact details from therapists.
5. Payments and Refunds
Session fees are fixed by the platform administration. Refunds will be provided only in cases with valid and justifiable reasons, subject to review and approval by the administration. No refund will be issued for missed sessions without prior notice.
6. Appointments and Cancellations
Clients are expected to attend sessions on time. Rescheduling or cancellation must be done within the allowed time frame as per platform policy.
7. Confidentiality
Your information will be handled with confidentiality and care. However, confidentiality may be limited in situations involving risk of harm to yourself or others, as per professional and legal guidelines.
8. Appropriate Use
Clients must engage respectfully and not misuse the platform. Any abusive, inappropriate, or unlawful behavior may result in termination of access.
9. Limitation of Liability
The platform is not responsible for: Outcomes of therapy, Clinical decisions made by therapists, Any indirect or direct consequences of sessions.
